Auto Mobile Detective opened in 2005 as a mobile automotive diagnostic and repair service. Within months of opening I needed a shop: I rented a unit in Fountain Hills Industrial Park and grew rapidly over the next few years. In 2009 a prime location became available and I took a leap of faith and relocated to 11819 Saguaro Boulevard. God has continued to bless and grow the business.
Auto Mobile Detective is owned and operated based on good old fashioned integrity. Throughout my years of employment with many different facilities I notice a common thread: dishonesty was excepted if money was being made. That never felt right to me and I often found it difficult to work and keep a good attitude knowing that I was working for people who sometimes were okay with lying, stealing and cheating people in order to make a living. As a result of my experience I made a choice to open a shop where people could come and know that there was just something different about us, we weren’t your typical shop.
Auto Mobile Detective’s slogan “Our integrity is who we are” are not just word that I use to make people trust me, it is who I am! I understand that we are only as good as our word and I still believe that a business can be honest and profitable. I did not get into the automotive business to get rich but rather to give people from all walks of life a place that they can trust with their car and their life. My goal has been to take care of the customer in an honest and fair way making customer satisfaction Auto Mobile Detectives #1 goal. I learned a long time ago that if you take care of the customer the customer will take care of you.
Auto Mobile Detective is a full service owner-operated automotive repair shop in Fountain Hills. We are able to make any repair on your car and we also recommend preventative maintenance. Our team's combined experience in auto repair is greater than 90 years. We will never advise you to replace or repair anything you do not need. Our strength is in our ability to diagnose a vehicle, to listen to a customers concern, and by not just throwing parts at a problem. Our team is always willing to educate and provide a show and tell about their recommended repairs and maintenance. ASE tests and certifies the competence of individual auto technicians in all main areas of car maintenance and repair. Auto Mobile Detective hires technicians that are ASE certified. Our team works well together, they all take pride in their work and the cleanliness of our shop. We use high tech up to date equipment. Our work is warrantied nationwide for 2yrs/2K miles
Andrea Horton is a managing member of Auto Mobile Detective. Our shop dog Liete is always close by her and both enjoy riding around town shuttling people back and forth to home or work while their car is being serviced.
"It has been my pleasure to know Kirk and Andrea Horton for several years. They have taken care of all repairs and general maintenance for both my truck as well as my wife's vehicle. They're great to work with. When you pick up your vehicle (it's ready when they say it will be), the billing is what you were quoted. The work has been performed with quality workmanship, personally supervised by Kirk. Auto detective offers good value charging much less than many other mechanics. Kirk and Andrea are honest and never offer to sell you something you don't need. If other parts offer the same quality at a lower cost than a brand name they will give you that option. Repairs are explained clearly and consequences of waiting are spelled out. Kirk and Andrea are a pleasure to work with. It is refreshing to deal with honest conscientious business people. I can recommend them without reservations for all your mechanical work."
"I have brought my car to Kirk and Andrea for years, and have always gotten efficient and reasonable service. Kirk not only lets me know what my car needs, but also what it doesn't. I feel comfortable traveling anywhere, because I know my car is in great shape. Thank you guys."
"It was great to see your article on Auto-Mobile Detective. They deserve to be better known in the Fountain Hills community. I have taken my vehicles to this shop for the last several months. My reaction to their work and the manner in which they treat their customers is simple: Kirk, Andrea and their crew are great!" In addition, their charges are modest. They completed a job on my pickup for one-third the estimated cost at a dealership garage, and the quality of their work was excellent.
"The Auto Detective has provided us with timely and helpful service for our two vehicles. In addition to a friendly attitude, Kirk is sure to share with us his assessments of what our service needs are. He even suggested we postpone some work until it was more apparently needed, especially since it was not a safety issue. We have found his recommendations to be honest, accurate and fairly priced. No work recommended that didn't need to be done; professional, thorough and competent repairs and replacements when necessary. There is a warm, family atmosphere where your car concerns are heard. Even their new dog welcomes customers lovingly. The office is neat and comfortable if you only need a short wait. Because they have built integrity into their business, we drive away assured of our safety as well as affordable service."
"Simply, Auto-Mobile Detective is a shop that is established around integrity and honesty. Was in need of front brakes for my SUV, was quoted a price and time of completion. Work was completed on time and the bill was actually twenty dollars plus cheaper then the quote. Andrea and Kirk run their business with pride and always put the customer first."
"Auto Mobile Detective and Kirk Horton is a great place to have work done. Kirk looks over your vehicle 100% and gives suggestions without being pushy. They promise and give the best price I could find on having work done."
"I have finally found an auto shop that I can trust. I went to another shop & they told me I needed work on my car in the amount of $180.00. I took it for a second opinion to Auto Mobile Detective. Kirk Horton, the owner, looked at my car and said that work was not needed. It had already been done months before. Kirk & Andrea Horton will accommodate you in any way they can. They will pick your car up and take you to work or home while Kirk works on your car. They are honest and will tell you what needs to be done. Kirk will even tell you if things, such as new tires, need to be replaced shortly. I trust Auto Mobile Detective and have told friends and relatives about them. It's great to have an auto service that you can depend on. Thank you Andrea and Kirk for the great service."
"My family have been going to Kirk for several years now. I have found him to be reliable and reasonably priced. He only does what is absolutely necessary, and always calls me if he runs into some kind of problem. He lets me know what repairs need to be done immediately vs what can wait a little longer. I highly recommend his shop."
"I must write and tell anyone who really wants a great place to bring your cars old and new. You must use Auto Mobile Detective. The owners are kind and just plain honest. My husband, daughter and myself bring our vehicles to them when our cars need an oil change, check up or repairs. We trust their integrity and honesty. And the bill for repairs is always what they say it will be.. I have referred this company to all our friends and even our customers for our business. I strongly suggest this fine mechanic."
"I want to spread the word because Kirk deserves it. Auto Mobile Detective is the best shop I've found in the last 20 years. Kirk Horton is one of those rare, old-school mechanics that is as competent AND honest as you will find. 3 of my 4 cars are under factory warranty (and one is leased), and Kirk now does all of my scheduled maintenance work. He has saved me a ton. All of his mechanics are ASE certified. The business is family owned and operated, so they take pride in everything they do. Everything about this operation is top notch. I couldn't recommend them more highly."
"Kirk has the highest level of integrity. I feel confident that when he tells me that my van needs something, it really does. He does not try to "upsell" products or services. I feel that if anything happens to either my, or my wife's car, it will be taken care of in the best way possible."
"Kirk and Andrea at Auto Mobile Detective in Fountain Hills, Az have the most important attribute in auto repair shops- you can trust them and they do a good job. They also provide personal service such as pick up and drop off at my home. They did such a nice job on my Jaguar. Just as important was the job they didn't do on my wife's Audi- the window had stuck and I asked Kirk to fix it. After 30 minutes I got a call from Kirk saying he could fix it, but that I could get it done for free at the Audi dealer as it was still under warranty- he had actually called to check it out. Now that's what I call customer service!"
"I have finally found an auto shop that I can trust. Kirk & Andrea Horton will accommodate you in any way they can. They will pick your car up and take you to work or home while Kirk works on your car. They are honest and will tell you what needs to be done. Kirk will even tell you if things, such as new tires, need to be replaced shortly. I trust Auto Mobile Detective and have told friends and relatives about them. It's great to have an auto service that you can depend on. Thank you Andrea and Kirk for the great service."